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Ledger warranty follows the UE rules. Ledger devices are 2 years guaranteed, with proof of purchase. For any individual purchase on store.etherbit.io, and if the device is intact, the customer can return its device within 14 days after the purchase, and the device will be sent to Ledger for further inspection. It is their decision to replace it or to issue a refund.
For any query on warranty, write us at [email protected]